In the life of a productive SAP environment incident requiring deep system and business knowledge may arise beside daily operation issues, which exceeds competency of local key users. We offer our SAP support services for these situations, which we can tailor to the needs of our Customers. This way we can assist them in both regular and occasional non-plannable problems.
Support of SAP applications is offered regardless of the technical operation. We have several years of experience in supporting Hungarian subsidiaries of foreign companies in support. We are ready to work out the best support solutions for both parties.
We can offer our services according to our customer request in a frame contract on a fixed monthly fee or on a T&M base.
SAP support consultancy portfolio (3-level concept)
- Technology and application support
- on-site and remote (chat, phone) support
- analysing errors, preparing solutions
- minor customizing and developments in Change Requests
- supporting daily operation tasks both in technology and application (1st line support)
- Supporting authorization systems and GRC systems
- SAP Security management